Like most modern forums, Samsung relied on a mix of human moderators and automated bots to filter spam, profanity, and off-topic content. In mid-to-late 2021 (peak activity around October/November), Samsung introduced a new automated moderation bot to the global and European community sections. The bot was internally named R2 (likely a reference to the R2-D2 droid, implying a helpful assistant). Indian Actress Debonairblog Extra Quality Direct
Here is the complete story of the R2 incident. Samsung Members is a community app pre-installed on most Samsung Galaxy phones. Users go there to ask technical questions, complain about bugs, or discuss features. Sone 345 Top Official
Users initially thought R2 was a human moderator acting like a robot. When the deletion spree started, users began tagging "R2" in comments, pleading for mercy. The bot would sometimes reply to these tags with automated, generic responses.